At Kerala Tech Cares, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or book our appliance repair services.
1. Information We Collect
We may collect the following information when you contact or book a service:
- Name
- Phone number
- Email address
- Service address
- Appliance details
- Payment details (if applicable)
2. How We Use Your Information
Your information is used only for:
- Scheduling and providing repair services
- Communicating service updates
- Sending invoices or payment confirmations
- Improving our services
- Responding to customer inquiries
We do not sell, trade, or rent your personal information to third parties.
3. Data Protection
Kerala Tech Cares takes reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
4. Third-Party Services
We may use trusted third-party services such as payment gateways or advertising platforms (e.g., Google Ads). These platforms may collect data according to their own privacy policies.
5. Cookies
Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
6. Information Sharing
We may share information only:
- With technicians assigned to your service request
- If required by law or government authorities
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your data (where applicable)
8. Changes to This Policy
Kerala Tech Cares reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.
📍 Business Address:
Gold Tower, Thuruthaparambu
Kakkanad, Kochi (Ernakulam) – 682030, Kerala
📞 Contact Number: 9214187939
📧 Email: keralatechcares@gmail.com.